gregorsamsa
Aug 26, 07:17 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
Platform
Sep 13, 07:25 AM
WOW...I have one core....now 8 cores...:eek:
THX1139
Jul 21, 04:56 PM
I've already got one. A SuperMac C500 to be precise! (Well, actually it's an Apus 2000, but in the US it was the C500).
SuperMac was the brandname UMAX used for thier Mac clones. Check out
http://home.earthlink.net/~supermac_insider/
:)
I'm just curious about your post. Why would anyone in their right mind maintain a website for a product/company that no longer exists? Seems like a big waste of time and resources. I can see doing something similar for archival purposes, but that link leads to a complete website that has the appearance that it is still active.
Some peoples choice of hobby boggles my mind.
SuperMac was the brandname UMAX used for thier Mac clones. Check out
http://home.earthlink.net/~supermac_insider/
:)
I'm just curious about your post. Why would anyone in their right mind maintain a website for a product/company that no longer exists? Seems like a big waste of time and resources. I can see doing something similar for archival purposes, but that link leads to a complete website that has the appearance that it is still active.
Some peoples choice of hobby boggles my mind.
0815
Apr 27, 08:50 AM
Maybe this will stop the large daily 1am data chunks being sent on 3G??? My most active time on 3G data always happens when I am asleep....:eek:
Sleep walking a lot lately?
Sleep walking a lot lately?
gnasher729
Aug 7, 12:03 PM
Admittedly trademark law isn't my specialty, but I suspect Apple has a trademark on the word "Mac," and adding a generic word like "Pro" to it does not seem like something you could claim any originality with. Especially since it's based on their trademarked word in the first place. Is there something I'm missing?
Oh, and a computer and computer store aren't exactly the same thing. How are you going to claim consumer confusion?
David :cool:
Apple has actually filed for the trademark "Mac Pro" _before_ this guy filed.
Oh, and a computer and computer store aren't exactly the same thing. How are you going to claim consumer confusion?
David :cool:
Apple has actually filed for the trademark "Mac Pro" _before_ this guy filed.
boncellis
Jul 20, 09:28 AM
...Quad Duo?
...Quadra Duo?
...the "holy hell this is faster than you'll ever need" Mac? :D
Ha, if only. ;) The difference between software developers "taking advantage" of new functionality and "bloatware" is a matter of semantics at times.
...Quadra Duo?
...the "holy hell this is faster than you'll ever need" Mac? :D
Ha, if only. ;) The difference between software developers "taking advantage" of new functionality and "bloatware" is a matter of semantics at times.
Multimedia
Nov 28, 06:30 PM
I would make sure to NEVER buy another piece of music published by them if they were to extort this from Steve which I highly doubt. If I were Steve I would laugh in their face and call them INSANE to their face as well. Like setting up a toll booth on the railroad tracks of a 200MPH MagLev Train.
sth
Apr 5, 06:56 PM
Hoping they'll be a Final Cut Pro Express derived from this version.. the current Express is getting a bit long in the tooth. The UI is hideous by today's standards.
+1
Either that or if they release it on the AppStore: Make the base application as affordable as FCE and make the other parts of FCS seperate apps or in-App purchases.
Probably not at NAB, but many of the lines are due or overdue and they have made plenty of releases around NAB before (pretty much every year they have released something).
4/2010 - Macbook Pro
4/2008 - iMacs
4/2007 - Mac Pros
4/2006 - Macbook Pro
4/2005 - Power Macs
4/2004 - iBooks/iMacs
4/2003 - iBooks
I guess the iMacs are due before WWDC but I somehow don't think they'll release them the same day as the new Final Cut. This release of Final Cut has been years in the making, so they'll probably don't want the media coverage to be overshadowed by other announcements.
I'd love to see refreshed iMacs, though. ;)
+1
Either that or if they release it on the AppStore: Make the base application as affordable as FCE and make the other parts of FCS seperate apps or in-App purchases.
Probably not at NAB, but many of the lines are due or overdue and they have made plenty of releases around NAB before (pretty much every year they have released something).
4/2010 - Macbook Pro
4/2008 - iMacs
4/2007 - Mac Pros
4/2006 - Macbook Pro
4/2005 - Power Macs
4/2004 - iBooks/iMacs
4/2003 - iBooks
I guess the iMacs are due before WWDC but I somehow don't think they'll release them the same day as the new Final Cut. This release of Final Cut has been years in the making, so they'll probably don't want the media coverage to be overshadowed by other announcements.
I'd love to see refreshed iMacs, though. ;)
DPazdanISU
Sep 19, 06:50 AM
excellent, isn't the core 2 duo 64bit? if it is then I would like to buy one over the current models for sure
(i'm going for a macbook not pro)
(i'm going for a macbook not pro)
Mr. Retrofire
Apr 6, 07:07 AM
I doubt Apple will ship a new version of FCP before they ship lion, there are simply no real video editor APIs in Snow Leopard that are capable of 64 bit, QT Kit is a joke.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
The functions inside FCP do not need the OS support. Apple can install private frameworks, and they do it already, for their own applications. So i think they will support SL.
AV Foundation brings back QT7-features to QTX. Apple uses AV Foundation in the new QTX-player of Lion.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
The functions inside FCP do not need the OS support. Apple can install private frameworks, and they do it already, for their own applications. So i think they will support SL.
AV Foundation brings back QT7-features to QTX. Apple uses AV Foundation in the new QTX-player of Lion.
Yamcha
Apr 19, 02:08 PM
Sorry about the caps but everyone should see this:
EVERYONE: THE PICTURE POSTED HERE IS STRAIGHT FUD. THE F700 WAS NOT ANNOUNCED AT CEBIT 2006! THIS IS A LIE!
Here are the phones they announced: http://www.gsmarena.com/samsung_at_cebit_2006-news-177.php
So, is it possible for a mod to get rid of this? It's trolling and FUD at its finest.
According to Wikipedia It was released in Feb before the iPhone was released..
EVERYONE: THE PICTURE POSTED HERE IS STRAIGHT FUD. THE F700 WAS NOT ANNOUNCED AT CEBIT 2006! THIS IS A LIE!
Here are the phones they announced: http://www.gsmarena.com/samsung_at_cebit_2006-news-177.php
So, is it possible for a mod to get rid of this? It's trolling and FUD at its finest.
According to Wikipedia It was released in Feb before the iPhone was released..
robotx21
Sep 19, 12:51 PM
I'm kinda glad they didn't release the macbook pro's today. All that means, if they are released next week, it will be more than just a minor update :-D Here's to hoping!
Mattie Num Nums
Mar 31, 02:27 PM
The biggest advantage always given for Android over iOS is that it's "open source." Well, clearly that's not the case anymore. So, I can't think of any other reason to use Android over iOS, or even Windows 7. It looks like junk, and it's just a cheap ripoff of iOS.
Thats not at all what this article is saying. The Android project is still going to be "open source".
Thats not at all what this article is saying. The Android project is still going to be "open source".
BRLawyer
Aug 26, 02:54 PM
Let's make it clear. The first revision of any highly integrated system is produced with an acceptable failure rate. With results coming in, failures recorded and internal testing continuous between the life of the first and second revision you will see a drop in failures in the next revision.
Every item that is in the next revision will have been tested, more flaws removed, etc. No piece of hardware is released with zero defects. [human interference aside such as dropping the product, overheating it, intentionally forcing failure]
If for every 1000 systems shipped approximately 20 fail, after a minimum predicted total hours, this 2% attrition rate is highly desirable. If you can't accept it you can stop using technology, now.
For every ten people bitching on this board about failures there is over 1,000 that don't.
That's exactly what I wanted to say...there are 10 whiners in this MR board that make a lot of noise, compared to 1,000,000 out there that don't...so we always have the impression that Apple is faltering, which is totally nonsense.
What matter are the independent reports and the statistical data that show, continuously, how Apple leads the pack in terms of support, reliability and MTBF; the rest is anecdotal evidence.
It's not only about industrial quality, which often depends on outsourced companies, overseas workers and contractual enforcement. It's also about giving the support a customer needs...and Apple is second to none in that.
Every item that is in the next revision will have been tested, more flaws removed, etc. No piece of hardware is released with zero defects. [human interference aside such as dropping the product, overheating it, intentionally forcing failure]
If for every 1000 systems shipped approximately 20 fail, after a minimum predicted total hours, this 2% attrition rate is highly desirable. If you can't accept it you can stop using technology, now.
For every ten people bitching on this board about failures there is over 1,000 that don't.
That's exactly what I wanted to say...there are 10 whiners in this MR board that make a lot of noise, compared to 1,000,000 out there that don't...so we always have the impression that Apple is faltering, which is totally nonsense.
What matter are the independent reports and the statistical data that show, continuously, how Apple leads the pack in terms of support, reliability and MTBF; the rest is anecdotal evidence.
It's not only about industrial quality, which often depends on outsourced companies, overseas workers and contractual enforcement. It's also about giving the support a customer needs...and Apple is second to none in that.
chrono1081
Apr 8, 03:46 AM
This is a victory for all the elitist fanboys who think that Apple products should only be sold in Apple Stores in upscale shopping areas.
You know that no one thinks that way right? I never understood all of these "fanboy" posts saying things that these mysterious "fanyboys" that I've never seen supposedly say.
You know that no one thinks that way right? I never understood all of these "fanboy" posts saying things that these mysterious "fanyboys" that I've never seen supposedly say.
BlizzardBomb
Jul 14, 03:40 PM
512MB RAM on low-end and an X1800 Pro on high-end. I must admit, I'm a little disappointed if this is true.
EDIT: MacRumors lists as X1800 Pro, AppleInsider says X1800 GTO.
EDIT: MacRumors lists as X1800 Pro, AppleInsider says X1800 GTO.
BlizzardBomb
Aug 26, 04:34 PM
You're screwing up, intel. We don't want 300 trillion transistors on a 1 nm die. We want longer battery life. Idiots.
Are you being serious? Think about how much energy the LCD, the speakers, the HD, the RAM and the graphics card use. You can't just change the processor and go "Poof!" 15 hour battery!
Are you being serious? Think about how much energy the LCD, the speakers, the HD, the RAM and the graphics card use. You can't just change the processor and go "Poof!" 15 hour battery!
Zadillo
Aug 27, 07:49 PM
From the benchmarks I've seen, the 3000/X3000 stuff (the 965 integrated graphics) is *slower* than the 945 integrated graphics. The only advantage it offers is SM 3.0 (pixel shaders), which are required for Vista compliance -- and that nice little sticker that all new PC systems will want for this holiday season. I wouldn't consider it an upgrade.
Do you mean Vista Premium compliance? I'm pretty sure I've seen "Ready for Vista" stickers on plenty of current notebooks featuring GMA950 graphics, for example.
And btw, I have to say "good job" to Apple for doing whatever was necessary to avoid having to put a bunch of goofy decals on their computers. The most amazing thing to me is the number of PC notebook users that leave all those stickers on (I've even seen some people leave the "features" stickers on).
Do you mean Vista Premium compliance? I'm pretty sure I've seen "Ready for Vista" stickers on plenty of current notebooks featuring GMA950 graphics, for example.
And btw, I have to say "good job" to Apple for doing whatever was necessary to avoid having to put a bunch of goofy decals on their computers. The most amazing thing to me is the number of PC notebook users that leave all those stickers on (I've even seen some people leave the "features" stickers on).
bigbossbmb
Aug 18, 04:21 PM
i know that the latest version of maya takes advantage of more than two cores on its own. i would hope that compressor does, but i'm not sure.
azzurri000
Sep 19, 12:28 AM
I think when the update reveals itself to be.... just a mere processor swop the moans to the high heavens would be deafening!
Any likelihood that we will see a new case design at MWSF perchance? :rolleyes:
Haha, sounds like other people's disappointment amuses you. Feeding the fires of anticipation there... I can play along.
Any likelihood that we will see a laptop (NOT notebook) that can actually be used in one's lap without suffering from burns?!
Any likelihood that we will see a new case design at MWSF perchance? :rolleyes:
Haha, sounds like other people's disappointment amuses you. Feeding the fires of anticipation there... I can play along.
Any likelihood that we will see a laptop (NOT notebook) that can actually be used in one's lap without suffering from burns?!
Lollypop
Aug 5, 04:25 PM
Im glad we will be getting a bit of closure on monday, while I love the rumors its been getting a bit to much, im actively avoiding all mac related sites... I dont want to be the boy that spoilt his own Xmas! :D
osx11
Mar 22, 12:58 PM
.2 mm thinner?
let the war begin.
let the war begin.
Full of Win
Mar 22, 03:31 PM
Not enough RAM to do what exactly?
To store data temporally. That is what RAM does.
To store data temporally. That is what RAM does.
starflyer
Nov 29, 10:40 AM
most of the new stuff out sucks.
I agree. I am SICK AND TIRED of the music industry blaming lack of sales on piracy! Piracy is actually down from what it was a couple years ago but they still claim profits are worse now than ever.
Maybe if they didnt put out the same cookie-cutter bands year after year, album after album, put out albums with 9 good tracks instead on 1 good one with 15 filler pieces of crap sales might improve!
my $0.02
I agree. I am SICK AND TIRED of the music industry blaming lack of sales on piracy! Piracy is actually down from what it was a couple years ago but they still claim profits are worse now than ever.
Maybe if they didnt put out the same cookie-cutter bands year after year, album after album, put out albums with 9 good tracks instead on 1 good one with 15 filler pieces of crap sales might improve!
my $0.02
